Example Exit Interview Questions

Many different formats and approaches to building online employee exit interviews exist. The general approach is to include:

• An introduction
• Identification of position and other relevant classification information
• Evaluation of corporate climate
• Evaluation of job environment
• Evaluation of sensitive issues such as bias, harassment, abuse, discrimination
• Evaluation of reasons for leaving
• Feedback to improve the work environment
• Feedback to improve the department and/or company
• Thanks and appreciation for contribution

A short form employee exit interview questionnaire might include the following:

• Why did you join this organization?
• What were your best experiences here?
• What were your worst experiences here?
• What would make you return to our company?
• What message would you give to management upon your departure?
• If a friend asked you, would you recommend that they take a job here?
• If you could change anything about how the company operates, what would it be?

Below is a list of commonly asked employee exit interview questions.

Employee Exit Interview Questions: Job History and Overall Evaluation

• What factors led you to accept a job with our company?
• How has your perception of those factors changed during the time you’ve been here?
• What is your primary reason for leaving?
• What triggered your decision to leave?
• Did your job duties turn out to be as you expected?
• What was most satisfying about your job?
• What was least satisfying about your job?
• What would you change about your job?

Employee Exit Interview Questions: Job Feedback, Training, Reviews, Support and Career Goals

• Was the training you received sufficient to enable you to meet our performance expectations?
• What additional training should have been provided to you?
• Did you receive adequate support to do your job?
• Did you receive sufficient feedback about your performance between evaluation reviews?
• Were you satisfied with this company's merit review process?
• Did this company help you to fulfill your career goals?

Employee Exit Interview Questions: Job Improvements, Feedback and Suggestions

• How do you feel about the way our company is run?
• How would you rate the morale in your department? Why?
• Were you happy with your pay, benefits and other incentives?
• What part did pay or benefits play in your decision to leave?
• How did you view your chances for advancement?
• What would you improve to make your workplace better?
• How would you evaluate the quality of the supervision you received?
• What could your immediate supervisor do to improve his or her management style?
• Based on your experience with us, what do you think it takes to succeed at this company?
• Did any company policies or procedures (or any other obstacles) make your job more difficult?
• Would you consider working for this company again at some time in the future?
• Would you recommend working for this company to your family and friends?
• How do you generally feel about this company? Very Satisfied --- Dissatisfied
• What did you like most about this company?
• What did you like least about this company?
• If you could change anything about how our company operates, what would it be?

Employee Exit Interview Questions: Employee Retention, Comments and Suggestions

• How is your new job/company different from this one?
• What motivated you to begin looking for another job?
• What made you consider an offer from another company?
• Before deciding to leave, did you investigate a transfer within the company?
• Could this company have done anything to encourage you to stay?
• What does your new company offer that this company doesn't? (If leaving for another job)
• Did anyone in this company discriminate against you, harass you or cause hostile working conditions?
• If the employee reports harassment, get very specific details and examples
• What other comments of information would you like to share?
• Do you have any suggestions of who we might hire or where we might find your replacement?

Other employee exit interview questions

• Special demands of the job
• Skills required by the job
• Experience gained or needed in the job
• Educational opportunities on the job
• Travel requirements
• Hours required
• Working environment issues
• Special problems or challenges in job completion
• Duties that you were not able to be complete
• Long term objectives associated with the job
• Management style appropriate to the job or employee environment
• Budget or resources for job completion
• Compensation and advancement associated with the job
• Common challenges faced by other employees in similar jobs
• Tips to provide to future employees in this job position
• Other reasons or areas where you believe had trouble performing or poor performance
• Company measures of successful performance
• Company or supervisor acknowledgement of excellent performance
• Recognition and communication of department or job goals
• Employee training
• Impact of poor performance on the company
• Significant changes on the horizon
• Education policy
• Work-life balance
• Service policy
  

Source: Surveyz.com

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PeoplePulse is an Australian built online feedback and survey tool used extensively by Australian and New Zealand based organisations to discover the real drivers and motivations of your workforce. The tool can also be used by HR to conduct cost effective exit interview surveys, staff climate surveys, training needs analysis surveys, and 'new starter' feedback surveys to name a few popular uses.

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